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case-cro-lab.md (index) ujul 2024 → umar 2026 Read time · 4 min

JustCall portfolio · six cases. One operating record.

A B2B communications platform, anonymized while the operator is still employed. Six child cases. Each one carries its own evidence inventory and diff card. Start with whichever case matches what you are evaluating. The flip switch restores company and product names on resignation.

HubSpot v2 A/B +48% signups +25% SAL, +17% pricing clicks, +86% footer scrolls. Wingify-measured.
FQ2 2025 ledger $535,844 influenced ARR $81,696 won. deal-level, named sellers, honest losses on the same sheet.

The six cases

The CRO corpus, rolled up

Every number below is covered in depth inside one of the six child cases. This is the roll-up, not the proof. Power Dialer +184.9% signups, +26.6% leads. Real Estate +178% CR (Mar), +60% CR to 9.09% (May). Bulk SMS +123.2% demos, +11.6% lead CR. vs direct competitor +107.7% demos. International Numbers +96% signups. Business Phone System +67% CVR, +51% SALs, +34% trials. HubSpot Integration v2 +48% signups, +25% SALs, +86% footer scrolls. AI Voice LP V2 +37% signups, +18% demos. Virtual Phone Number +36% CVR, +41% signups. Outbound Dialer +14.9% lead CR, +27.7% signups.

And the honest losses, on the same record. JC vs Dialpad LP -83.6% conversions. Virtual Call Center -49% demos. Broadwick $27,552 lost to Aircall on native HubSpot integration. Octopus Legacy $48,000 lost on UI age and price.

The pipeline corpus, rolled up

$535,844 influenced ARR, $81,696 won (FQ2 2025 sales enablement ledger). $300K+ influenced, $5.7K won (Jul 2025 monthly). $300K+ influenced, $69K won (Aug 2025 monthly). $316K+ influenced, $81,696 won (Q3 2025 cumulative). $67K+ MRR over four months (SMS Bundles launch). $172K opportunity (Otomashen, multi-vendor battlecard). $12,504 ARR (Form Health, AIVA ROI calculator). $48.6K spend, 12 closed-won (Mar 2026 Aircall paid displacement).

Methodology

Same VPC frame across every surface. Customer interviews or sales call recordings when interviews were not available. Jobs-to-be-done mapping. Pain-language extraction. Rewrite the page from the buyer's perspective, not the product team's. Some pages needed structural overhaul (HubSpot integration, flat page to sidebar plus tabs). Some needed copy surgery. Some tested and lost. The Dialpad LP at -83.6% is in the portfolio because it is in the monthly report.

What stayed honest

The homepage case is backed by public Wayback snapshots. Every other case is internal-reported until the flip switch. All metrics auditable on request under a hiring-stage NDA. The constraint is the point. Some of the strongest work is not yet name-attached. The methodology that produced it is the same one that produced verifiable lifts at Wingman and PreSkale, and the operator-owned pipelines and staging now ship as working tools the next role inherits.

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